We refund all cases of fraud and unauthorized transactions included shipping and handling charges. Additional refunds are issued at the discretion of the company. Customers are restricted to receiving a single refund per product ordered.
you must contact our
Customer Support
Monday- Friday 24-7 at 1-888-302-0976
or by sending an email to
info@smarttechconnect.com
Once a refund has been approved please allow for up to 3 days for the refund to be applied.
Depending on the bank that issues the credit card, your refund can take up to seven (7) days to appear on your credit card statement. If you have any questions about whether a refund has been issued by us, please call Our Customer Service Department. Shipping and handling costs are not refundable.